1/50 North Shore Bvd
Burdell QLD 4818
P (07) 4758 7000
F (07) 4758 7007
Consultation Fees & Payment
Our standard consultation fee is $99.00.
Click here to see our full consultation fee schedule. Please call the clinic on: 47587000 to discuss other service fees.
Payment is required at the time of your consultation. In most cases, we can process your Medicare rebate immediately using your savings or cheque account.
We accept payment by cash or card.
Our practice is a private billing clinic. Fees vary depending on your concession category and MyMedicare registration status.
We require your concession card details to activate any bulk bill entitlements.
Medicare rebates can be processed on your behalf for any private patient fees.
Pension Card Holders (Blue), Commonwealth Seniors Health Card (Orange), Health Care Card Holders (Green) & Children (15 years and under):
Bulk billed consultations Monday to Friday
Approximately $55.10 out-of-pocket on Saturday (standard consultation)
GAP $55 for excisions at all times
Full-Time Students (16 years and over)
$24.65 out-of-pocket Monday to Friday
Approximately $55.10 out-of-pocket on Saturday (standard consultation)
GAP $65 for excisions at all times
Private Patients (16 years and over)
Approximately $55.10 out-of-pocket (standard consultation)
GAP $85 for excisions at all times
DVA GOLD & Eligible White Card Holders
Bulk billed Monday to Friday
Approximately $55.10 out-of-pocket on Saturday (standard consultation)
Nil GAP for excisions at all times
Aboriginal and Torres Strait Islander Patients
Bulk billed Monday to Friday
Approximately $55.10 out-of-pocket on Saturday (standard consultation)
Nil GAP for excisions at all times
MyMedicare Registered Patients
From 1st July 2025 patients registered with MyMedicare will activate rebates for longer telehealth consultations and chronic disease care plans.
(Ask our reception team for more information or register for MyMedicare online: https://www.health.gov.au/our-work/mymedicare/patients )
Payment
All accounts must be settled on the day of service; no accounts are issued.
Fees may be paid by cash or card.
Eligible Concession Card or Full time student ID's:
(must be sighted by staff to activate)
We Continue to Bulk Bill for the Following:
Our team is committed to delivering high-quality, personalised care. To do this, we allow adequate time for each patient and ensure our services remain sustainable.
Wound Care:
Initial Dressing (with Doctor consult) - included in consult cost
Continued nurse led wound dressing care:
* $20 for wound care - including dressings supplied by clinic or/
* $10 for wound care - patient supplies own dressings each appointment
Please alert nurse if DVA, First Nations (50yrs+) or diabetic/chronic condition patients (65yrs+) to discuss eligibility for wound care scheme/discounted options.
We understand that sometimes life gets in the way, and you may not be able to make your appointment time. It is your responsibility to contact the practice with as much notice as possible to cancel your appointment to allow us to offer it to other patients.
Our reminder system is a courtesy only and not 100% reliable, ultimately responsibility to attend your appointment lies with you.
If you have booked online and/ or received an SMS, you need simply reply “N” to cancel or cancel online - 2 hours prior to your appointment.
If you simply fail to attend your appointment you will be charged $45.00 and will not be offered a further appointment until this is paid.
If you cancel your appointment within 2 hours you will be charged a $25.00 fee.
To avoid these fees and as a courtesy to your doctor and fellow patients, please always let us know. (it maybe you or someone you know that can’t get an appointment next time)
If you ring our practice after hours you will hear a recorded message giving the numbers of the services that provide afterhours care for our practice when we are closed.
MaterOne Emergency Department
Fulham Rd, Pimlico
Phone: 4747 4000
Open: 7am to 10pm, 7 days per week
Cost: Private Patients will be out of pocket $295.00 (there is no Medicare rebate for this fee)
DVA Gold Card and Approved Workcover will not incur an out-of-pocket expense.
The Townsville University Hospital Emergency Department
Phone: 4433 1111
Open 24 hours
GP Help Line
Phone: 1800 022 222
Mon to Fri 6pm – 7:30am, Sat from 12 noon, Sun & public holidays 24 hours
Yes – with the introduction of Telehealth, we can now offer phone consultations. These can be booked the same way as a standard appointment.
Please note that not all issues are suitable for Telehealth. Your doctor may require a face-to-face appointment for certain requests, such as:
Your doctor will advise if an in-person visit is needed.
(Standard billing policy applies to Telehealth Items)
If you wish to speak with the Doctor you will need to book an appointment. It is our standard practice to have all requests to speak to a doctor triaged with the nurse on duty.
All results are notified via SMS to your nominated mobile phone number on file, with either "no action required" or "A non-urgent appointment required" to discuss with a GP. Otherwise, your GP or a nurse will endeavor to contact you regarding any significant or concerning results. Results will only be given over the phone if this has been authorized by the doctor and only to the patient or parent of a child under 16 years. A copy of your results are available online via your "MyGov" login after 7 days unless you have opted out of this service.
If you have a problem, we would like to hear about it. We take your concerns, suggestions, and complaints seriously. Experience has shown that if you have a problem with one of our doctors it is best to speak with him or her first. If you are still unhappy or have a problem with a member of our team please email us.
The Practice Manager, North Shore General Practice, 1/50 North Shore Bvd, BURDELL QLD 4818
We feel that most things can be handled within the practice, however if you would like outside advise you can contact:
Office of the Health Ombudsman
Po Box 13281, George St Brisbane QLD 4003
Ph: 133 646
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