What do I do if I have a complaint or suggestion?
If you have a problem we would like to hear about it. We take your concerns, suggestions and complaints seriously. Experience has shown that if you have a problem with one of our doctors it is best to speak with him or her first. If you are still unhappy or have a problem with another member of our staff you can write a letter to:
The Practice Manager, North Shore General Practice, 1/50 North Shore Bvd, BURDELL QLD 4818
We feel that most things can be handled within the practice, however if you would like outside advise you can contact:
Office of the Health Ombudsman
Po Box 13281, George St Brisbane QLD 4003
Ph: 133 646